Job Detail

  • Job Category:BACK END /BPO/CUSTOMER CARE (बैकेंड / बीपीओ/कस्टमर केयर )
  • Job Title:Customer Support Executive (Inbound Calling) I Alankit limited I 20 openings
  • Salary:₹Rs.18000-Rs.25000
  • Industry:IT & ITES
  • Openings:20
  • Job Type:Full Time

Location

  • Company Name:Alankit limited
  • Address: Login & Register
  • Mobile No: Login & Register
  • Email: Login & Register
  • City:New-Delhi
  • State:Delhi
  • Pincode:None

Job Resposibility

<p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);"><b>Vacancies: 20</b></p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);"><br></p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);">Manage large amounts of inbound calls in a timely manner</p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);">Follow communication scripts when handling different topics</p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);">Identify customers needs, clarify information and provide solutions</p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);">Record each call on CRM software, as per company's policies and procedures</p><p><br style="padding: 0px; margin: 0px; color: rgb(51, 51, 51); font-size: 13px;"></p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);"><strong style="padding: 0px; margin: 0px; border: 0px; vertical-align: baseline; overflow-wrap: break-word;"><u style="padding: 0px; margin: 0px; border: 0px; vertical-align: baseline; overflow-wrap: break-word;">Essential Requirements</u></strong></p><p><br style="padding: 0px; margin: 0px; color: rgb(51, 51, 51); font-size: 13px;"></p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);">Both fresher and experience can apply.</p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);">Possess good communication skills, both oral and written</p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);">Have a good positive attitude-should be committed to the work.</p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);">Minimum Graduate</p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);">BPO/Call Center experience preferable</p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);"><br></p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);"><strong style="padding: 0px; margin: 0px; border: 0px; vertical-align: baseline; overflow-wrap: break-word;">Location : Jhandewalan</strong></p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);"><strong style="padding: 0px; margin: 0px; border: 0px; vertical-align: baseline; overflow-wrap: break-word;"><br></strong></p><p style="border: 0px; font-size: 13px; vertical-align: baseline; overflow-wrap: break-word; color: rgb(51, 51, 51);"><strong style="padding: 0px; margin: 0px; border: 0px; vertical-align: baseline; overflow-wrap: break-word;"><br></strong><br></p>
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